FAQs 2017-02-17T16:15:10+00:00
What type of camera and printer equipment do you use? 2016-10-18T18:47:50+00:00

We utilize Canon T3i DSLRs in our booths. These are capable of taking clear, crisp pictures and also records full HD video for your video booth.

In addition, we use external flashes in our booths – what does this mean? The larger the light, the softer the pictures. The smaller the light, the harsher the pictures. We do not use the on-board flash for this reason.
Our printers are DNP DS40 Dye Sublimation printers. They can print one 4×6 or 2-2×6 prints in 8 seconds. Faster printing equals more prints!

Watch for companies using webcams. Webcams are capable of taking great pictures, but the lighting has to be just right. Also, they tend to blur because you can’t adjust the shutter speed or other settings.

What’s with the super-awesome lighted DJ Booth? 2016-10-18T18:25:05+00:00

We though you’d never ask! These are custom built by Non-Stop! We can match your decor colors and later, switch it up to party mode. The booth will then fade to different colors, creating it’s own lighting effect!

It will hide our cords and create an eye-catching focal point.

Included in every Wedding DJ Package.

What type of DJ equipment do you use? 2016-10-18T18:47:41+00:00

We utilize brands such as QSC, JBL, MACKIE, EV and YAMAHA. These are all quality, pro audio manufacturers. We also utilize Macbook Pros to DJ and use professional grade programs like Serato and Virtual Dj.

When do you arrive? 2016-10-18T17:50:22+00:00

For DJ services we’ll arrive anywhere from 1.5 to 2.5 hours prior to your event start time. If you wedding is from 6 to midnight, we’ll arrive at 4:30pm.

For pictures services we’ll arrive approximately 1 hour prior.

This give us enough time to setup and test equipment.

Do you charge for setup/tear down? 2016-10-18T18:21:44+00:00

Our pricing includes hours in which we are “servicing.” In other words, if you book us for 6 hours, we’ll play music for these 6 hours. Setup and tear down is on our own time and you will not be charged extra.

Do you charge a travel fee? 2016-10-18T17:47:06+00:00

We charge a travel fee for events more than 1 hour away from 60513. Being centrally located, most venues in the Chicagoland area won’t have a travel fee. Venues in Benton Harbor, Rockford or Milwaukee will entertain a fee.

Do you play music for the ceremony? 2016-10-18T17:44:21+00:00

Yes! If the ceremony is within the alotted time-frame and in the same location, we’ll do it at no charge and bring the required mics and activate our ceremony planner portal. If the ceremony is in a separate location, different room or more than 75 feet away, we’ll need to bring another setup. The cost of this is $275. This includes up to 1.5 hours of additional service as well.

Does the DJ also act as an MC? 2016-10-18T16:53:47+00:00

YES! Your Dj will handle introductions, announcements and giving general directions (in a professional, classy manner) throughout the evening. We’ll also work with your videographer, photographer and banquet manager to keep them on-pace and notified of the different events during your event.

We’ll also make sure parents and important members are in the room when announcing them 😉

Can you download music at an event? 2016-10-18T16:49:33+00:00

Yes! If you venue has WIFI, we can jump on their network OR we can purchase on our phone and plug into our system. It’s that easy 😉

Where do you get your music? 2016-10-18T16:48:13+00:00

We subscribe to PROMO ONLY (a Dj pool) and purchase music off of Itunes. Each DJ also has an extensive CD collection for backup.

Our event is 6 hours.. do we need to book the Dj for the whole 6 hours? 2016-10-18T16:47:05+00:00

Nine times out of ten, YES. You won’t want the DJ or other staff setting up while guests are watching. You’ll also want full music coverage, even if cocktail hour is in a separate room.

Do we need to feed the DJ or other employees? 2016-10-18T16:45:03+00:00

We do not require a meal. We are at your event to work. In addition, we won’t be drinking on the job or taking cigarette breaks. You can expect a professional at your event that cares about the well being of your event.

Do you take guests requests? 2016-10-18T16:42:47+00:00

A sensitive topic! We always encourage guest requests and even have unique request-cards we can pass out to tables during dinner; however, we understand if you don’t want us to take requests. If not, we’ll play what’s on your playlist along with our selections that we know “work.”

Please note: If a guest requests “Slayer,” we won’t play it. We’ll politely ask them for another selection. We understand the sensitivity that guests may feel and we’ll act appropriately.

How do we plan the event? 2016-10-18T16:38:19+00:00

We have an online planner that will be presented in our first meeting (before booking). We’ll explain how to use this planner and send it over with the initial agreement for you to browse before you book.

Music.. Can we select a playlist? 2016-10-18T16:37:01+00:00

Definitely! We encourage you to fill out a music request list that consists of the following categories: must play, play if possible, dedication, DO NOT PLAY. We also have a “genre” listing in our general planning forms that asks which genres of music you’d like to hear during the dancing portion of the evening.

You can fill out up to 30 requests on the music playlist section. Please note, you typically hear about 60-70 songs throughout the “dancing portion” of your evening.

Can we attend an event to see the DJ or photo booth? 2016-10-18T16:32:04+00:00

Unfortunately, the answer is no. We can’t have uninvited guests attending our client’s private events. We hope you understand that we treat every event with the respect it deserves. We encourage you to check out our media page as well as watch our Dj interviews under the meet our team page.

OK, we booked…. Now what?? 2016-10-18T16:31:59+00:00

Most clients begin filling our our online planning forms right away, then they put off the forms for quite a bit. Not to worry! We send over automated emails to give you a “push” to continue working on the forms. We’ll then set up a meeting 3 weeks prior to discuss all the planning details, music, and timeline.

Not sure on something? We’re only a phone call away. 708.485.9335 or an email –  info@non-stopentertainment.com

We answer clients’ questions on a daily basis and usually will have a reply within an hour, if not minutes.

How do we book? What’s the Deposit? Where do we get the agreement? 2016-10-18T15:58:08+00:00

After the initial webinar or in-person meeting, if you haven’t already signed up, we’ll send an email with a link to our agreement to e-sign, a username/password with login page and further detailed instructions on paying the deposit. It’s really simple!

Our deposit is 1/3 of your total and the balance is due 1 week prior. We accept all major credit cards, check and cash.

Do we have to sign up at our initial meeting? 2016-10-18T15:54:30+00:00

Never! Like we said, this is an educational experience where we hope to hear your visions and see if we’re the right fit. Other companies have high-pressure salesmen that get paid commissions based off sales; you’ll be meeting with the owner of the company that wants you to want to book with us!

We will send over an agreement after our meeting based upon your quote and our discussion with a price that we discuss.

How long does a meeting last? 2016-10-18T15:54:37+00:00

A meeting lasts 20 minutes to 40 minutes. We provide a pressure-free environment where we’ll educate you on the selection process and hear your visions for the big day.

Where are you located and what are your hours to meet? 2016-10-18T15:37:14+00:00

Our office is located in Brookfield, IL. Set up a pressure-free meeting using our appointment scheduler. Please indicate whether you’d like a webinar or in-person meeting.

Can I get a quote before meeting? 2016-10-18T15:47:18+00:00

Absolutely! Our prices are fully disclosed and you can get a reliable estimate here.

Will I meet my DJ before booking? 2016-10-18T15:42:20+00:00

Definitely! Even with today’s hectic on-the-go schedules, we are still able to have our DJs meet with potential clients. We auto-assign DJs based on their availability to meet, however, if you see a Dj you’d like to book, please let us know and we’ll make a it happen. Please note: They may not be available at the time you scheduled, so work with us to find a convenient time 😉